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Local Lighthouse - Avoid at all costs

2.0
Details
After getting sucked into a 6 month commitment for something like $70 a mo and realizing after a few months that it was a waste of money, i called and they talked me down to $60/mo. i complained again, they offered a "deluxe audit" and $125 PPC campaign with google. after a few weeks, i asked to see the results of the audit and the PPC campaign. they then had the audacity to tell me they *just* discontinued the campaign and as a result there are no records. it is VERY difficult to cancel. they put me on hold SEVEN times. these guys are criminals.
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ID
#660485 Review #660485 is a subjective opinion of poster.
Reason of review
Bad quality

Local Lighthouse - Worst Website & NOT on Google Front Page

They contacted me & tricked me into believing they were competent and skilled at building a website for my new business. It looks like a 5 year old made it. I am constantly trying to make it at least worth showing my friends,let alone the world. It just keeps getting worse. I am almost glad that they do not have me on googles first page because the website is such garbage. They are the most incompetent company I have ever dealt with and I am locked into a 6 month, $100 per month contract with a horrible website that I am not proud of & has done nothing for my business in 2 months.
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ID
#660301 Review #660301 is a subjective opinion of poster.
Location
Bozeman, Montana
Cons
  • Mislead and lie
Reason of review
Bad quality
Loss
$600
Preferred solution
Full refund
When I heard what they had to say I thought it would be awesome. I spoke to my Dad about it and he told me it sounded a little to good to be true and to do some research first. After GOOGLING the phone number the guy left me with strict instructions to call back in 20...
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ID
#658655 Review #658655 is a subjective opinion of poster.
Location
Forest Park, Georgia

Local Lighthouse - Unprofessional, Lies, and Nothing on Google-SCAM ARTISTS

Buyers BEWARE. My husband and I are in the process of starting our business. They called representing themselves as GOOGLE. Lie #1. They told my husband that hes receive top ranking and it would generate customers LIE #2 . They claimed that we would have traffic to our page- LIE #3! They told my husband if he didnt sign the contract and pay the $200 upfront for this "glorious website" the deal would be given to someone else- SCAM! Now stuck in a contract! UNPROFESSIONAL website, not even mobile friendly. Wont make the changes correctly. Said we could get out of the contract since we had a saleman lie to us- still havent seen that happen. NO CALLS to our business, INSANELY LONG URL that makes NO SENSE....page looks like *** thrown together. AWFUL JUST AWFUL
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ID
#655349 Review #655349 is a subjective opinion of poster.
Location
Conyers, Georgia
Reason of review
Bad quality
Loss
$400

Cancellation Policy Review

1.0
Details
We have called to cancel our "service" with them, several times, they continue to take money out of the bank account. We call and they leave you on hold eternally. Do not do business with this company. Nothing they promised has happened. SCAM ARTIST!!!
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ID
#652345 Review #652345 is a subjective opinion of poster.
Location
Bellevue, Washington
Reason of review
Problems with payment

Non-stop calls from Local Lighthouse

1.0
Details
I get a phone call each week, or more, from these guys. I've never done business with them, I've never contacted them and they call and call and call. Most of the time it's impossible to get them to tell me the name of the company they work for. Today they finally said Local Lighthouse. What a horrible company. I'd never do business with them, ever. Every time they call, I ask to be removed. They keep calling, though. When I ask how they got my personal information, somehow their phone always gets disconnected. Imagine that. These are horrible human beings.
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1 comment
Anonymous
#1005127

If you don't like it, send the owner and his wife a message through facebook

jacklyn brown of costa mesa, ca

eric oakley of costa mesa, ca

ID
#652025 Review #652025 is a subjective opinion of poster.
Location
Seattle, Washington
Cons
  • Robot calls
  • Spam calls
  • Robo calls
Reason of review
Non-stop phone calls by robots
Preferred solution
Personal apology

Local Lighthouse - No first page , secocond or third

The agent with local light house told us we would be on the first page for bing google and yelp that certainly never happend... Also their website that was to be totally individual created just for us was a postage stamp with very few redeeming qualities a bore.When called and tried to cancel we were told we could not and that we had to stay for at lease six months and that to cancel we had to call on exactly the 6the anniversary date no earlier no later. Im in business who has that time .They are completely unreasonable. Run from this light house no bright lights here.
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ID
#651833 Review #651833 is a subjective opinion of poster.
Location
Pepperell, Massachusetts
Cons
  • Lying to me from beginning
  • Did not want me to cancel
Reason of review
Bad quality
Loss
$800
Preferred solution
Full refund

Local Lighthouse

Received a call, which displayed on my caller ID as 903-483-7397. It was a robocall. This was the third time today I had received a call with the same message. I responded and someone answered. Same as all of the other calls below, however, he told me he was calling from 714-361-8439. I asked him why he was spoofing his number. He stammered and told me he didn't know anything about it. I asked him to put me on their DNC list. Not interested in their "for charge" service. They said they could move me up on the Google search and that they were a certified Google Seal partner company.
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ID
#647734 Review #647734 is a subjective opinion of poster.
Location
Greenville, Texas
Reason of review
Poor customer service

Local Lighthouse - Robot call and ambiguously informed and informing operator

this sounds expensive, even after two huge discounted offers. they didn't tell me who the company was til i asked at the end of the conversation. doesn't look too promising for making money when reading reviews of local lighthouse seo company. claims to get your business at front page of google. claims google honored them with titles. says its google's partner. number one seo. what is seo? doesn't seem necessary but if anyone cares to disagree let me know why, too good to be true? doesn't google have free services to and paid services for the same thing already? first 500 then 200 the 100 dollars per/m.
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ID
#647658 Review #647658 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Not as described/ advertised

Other Product Review

This company hung up the phone after I asked to see some good work there are scammers !! bEWAre
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ID
#645866 Review #645866 is a subjective opinion of poster.
Location
Boca Raton, Florida
Reason of review
Poor customer service

Local Lighthouse - scam artists

1.0
Details
Claim they are Google and bring you first page listings on google, yahoo and bing. But deliver nothing good. Web-side was terrible full of wrong information, refused to refund or make it better. Stay far away from them. Even the information I gave them was not properly used instead they came up with "something", of course that does not help your company. "Customer service" just will not cancel contract instead gets one person on the line after the other. Don't waist your time. Call BBB and the attorney general instead and of course your credit card company. Good Luck and tell everybody to stay away from Local Lighthouse.
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1 comment
Anonymous
#999893

Maybe the content was wrong because you can't spell. What's a "web-side?"

ID
#645543 Review #645543 is a subjective opinion of poster.
Location
Fort Myers, Florida
Cons
  • Fooled me into paying 525
  • Did not want me to cancel
  • Mislead and lie
Reason of review
Bad quality
Loss
$450
Preferred solution
Full refund

Seo Service Review

Local Lighthouse is the worst. They promised to place our business on the first page of Google within. 60 days. Eleven months later we are not even visible on the first five pages. When we terminated the service they overwhelmed our office with phone calls demanding we continue using their service. Avoid this company at all costs .
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ID
#644547 Review #644547 is a subjective opinion of poster.
Location
Memphis, Tennessee
Reason of review
Not as described/ advertised

Seo Service Review

1.0
Details
The writers of the website material are extremely poor. Our office was promised first page placement on Google as well as Bing. Nine months later we are not even on the first five pages. When I informed them of our decision to terminate the service, they began persistent phone calls and emails. Take your hard earned cash and set it on fire before you give any to Local Lighthouse .
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ID
#644438 Review #644438 is a subjective opinion of poster.
Location
Memphis, Tennessee
Reason of review
Not as described/ advertised

Resolved: Local Lighthouse - Smam Artists! Stay Away!!!

1.0
Details
I own a small event planning business and received a call from Mac Nguyen from Local Lighthouse. I had been thinking about how to boost my ranks so I spoke with him. He and I got onto Google and we started discussing some other local planners who showed up high in the rankings on the first page. He told me that within 90 days, my business name would be above their names. I believed him. I told him I loved my website and I didn't want it to change and he said it wouldn't. So I signed up with them at $99/month. Shortly thereafter, I realized that Mac was not truthful with me, and I was, indeed, getting a new website. They then sent me the most generic website that I would be mortified for any potential clients/brides to see. I had numerous discussions with them and explained that I felt mislead and although they did try to make changes to the new website, it was still awful. Even then, I stuck with it for over 90 days - just to see where it would be ranked. About 95 days into it, I still could not find the new website anywhere in the rankings. When I called to cancel, I spoke with Robert, who refused to cancel my account unless I paid my remaining, contracted 2 months in full. He said that I could be found on Yahoo and Bing IF you also enter my zip code into the search engine. Who searches like that? I still haven't found myself anywhere. And of course, I'm still not on the first page of Google like I was promised by Mac. But even if I was, nobody would find me anyway because they would have to enter my zip code to find me. And at this point, I don't want to be found anyway because that website is so embarrassing. Robert said he was a manager and basically, there was nothing I could do. It was like he was reading from a script. I was definitely naïve for not doing my homework on this company but I don't want anyone to make the same mistake I did. Steer clear of the company! They will mislead you just do get your money. By far, they are the most unprofessional company I have ever dealt with in my life.
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2 comments
Anonymous
#1008356

Total scam business. There sites look like they where designed by a freshman high school class.

Total joke!! No attempt to correct tbe site. Once i expressed my dissatisfaction all they were concerned with was getting the rest of there money!

Stay away if you want a professional website! !

Anonymous
#990734

Please call me at 832-643-7768 I would like to talk to you. I am thinking of signing up for Local Lighthouse services.

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Resolved
ID
#644187 Review #644187 is a subjective opinion of poster.
Location
Waxhaw, North Carolina
Cons
  • Mislead and lie
Reason of review
Not as described/ advertised
Loss
$600
Preferred solution
Full refund

Local Lighthouse - Complete Fraud and Incompetence

1.0
Details
This company started out claiming to be Google. Then they said they were an SEO service, and could get my results on the front page of Google within a month, but certainly by three months. This never happened. They picked keywords that had nothing really to do with the kind of business I ran or what I was trying to do. I called them numerous times to try to correct this problem, but they never did. Instead it was like starting all over again each and every time I talked to them. Finally, I decided to cancel, but they had no one answering the phone. You should avoid using this service.
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ID
#643889 Review #643889 is a subjective opinion of poster.
Location
Itasca, Illinois
Cons
  • Lying to me from beginning
Reason of review
Not as described/ advertised
Loss
$800
Preferred solution
Full refund