Local Lighthouse
Reviews and Complaints
65.1K
CLAIMED LOSSES
88
TOTAL REVIEWS
12.9K
PAGE VIEWS
2
ISSUES RESOLVED
Website Building Review
They lied about how long it would take to start my Web they refunded me 198.00 but took a payment out of my account anyway at the same time after I had cancel they took a total of 400 out of my account
ID
Location
San Antonio, Texas
Reason of review
Problems with payment
Internet Marketing Review
I was promised I'd be n the first page of Google within 90 days and if I wasnt I wouldn't be charged. One year later I'm on page five and still being charged. I've called and complained they didn't charge me for one month and then I was back to being charged and still on page five. Not to mention I was told after a year the price drops in half (never happened).
ID
Location
Orlando, Florida
Reason of review
Problems with payment
New Reviewer
Lying, not doing what promised,
I was told they were google. They told me I would appear on a front page in a matter of weeks. I appear nowhere. I could not cancel within 6 months. A 400 dollar penalty would exist if I did cancel. Basically I have been scammed. I have tried to find anything on google that relates to my business and have not found anything except an error notice when I go to pull up the site I was originally on. I phoned the company and told them they had lied and they just said that they would talk to the salesperson who told me they were google. This is the kind of company that needs to be put out of business.
ID
Location
Chula Vista, California
Cons
- Fooled me into paying 525
- Lying to me from beginning
- Did not want me to cancel
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Full refund
Lies
These people would not leave me alone, this is the first bitter review ive ever written. Desmond , mike the invisible robot and Cheryl Paige are all liars , and they are horrible liars at that, aren't even a 2/4 for lying. I am probably going to sue them because I have asked them at least 10 times to quit calling me and they will continue to call me from every number they can find to. They call me and they will not update the don't bother list. I have documented theirs calls and names at least six times. I told Desmond I had a file on them and he said it must be a small file and hung up. however many times I asked them not to call me Or take me off the list they'll always always call. I hate them . I know I am repeating myself but they need to be made financially responsible for the business loss they have caused. Ps : they suck Thanks ! Tom - complaining construction guy
ID
Location
Longmont, Colorado
Reason of review
Poor customer service
New Reviewer
False Representation
Don't use this service. The sales person never mentioned his company name and acted like he was calling from google, therefore I agree to proceed. Suddenly I was contacted by lighthouse. Given I'd already spent $199 I decided to give it a try given I was already in for the initial payment. I provided an existing web site and key words. A few days later a pretty lame site was published with some cut/paste from my existing site and a picture of guy. My wife is a psychologist and the site was targeted for a different market. Upon attempting to cancel the site I was given a hard sell and told I'd agreed to 6 months and owed $400 more dollars. A reasonable company would provide an immediate refund and maintain reputation and customer satisfaction. That was never discussed and I was routed to many additional hard sell representatives.
ID
Location
Cambridge, Massachusetts
Cons
- Demanded extra money to cancel
Reason of review
Poor customer service
Great Company
Every comment on this site is a conflict of interest. They are either competitors or individuals that have never work with Local Lighthouse. The company have been around for six years with 12,000 active clients nation wide. It is human to have a few upset clients here and there. This on the other hand is malicious and illegal under defamation laws. If we contacted you and you do not want the service that should not give you the right to call them a scam. That is like saying I hate every other county out there but I have never left my own state. It just does not make since.
1 comment
ID
Reason of review
Good customer service
Robo-Calling and trying to scam unsuspecting people
They are not easy to get to admit it, but the company is Local Lighthouse. They robo-call phone numbers to try and trick people in purchasing their local services. The person I talked to was in Costa Mesa, CA. The trick is that they make it sound like they are part of Google (they aren't). At the end of the conversation when I confronted the sales rep, he told me that they bought my phone number from Google+. When I told him that I was going to post this online, he told me that he was going to post my personal phone number online.
3 comments
ID
Location
Tyler, Texas
Reason of review
Poor customer service
Don't waste your hard earned money
Talked to woman today trying to get me to sign up my practice. She was very rehearsed. I got her off script and she became upset. For young doctors, please do not waste your time and money. If you think this is a good deal and a way to grow your practice, I will do it for half the price. If you are looking to drive more patients to your practice, there are many legitimate avenues that you can take. Don't get desperate and spend your hard earned money on scams like this. Talk to local and State association. They will point you in the right direction.
2 comments
ID
Location
West Bend, Wisconsin
Reason of review
Bad quality
Preferred solution
Have them stop calling doctor offices
Being new in the business world, no schooling on how to operate a business, I made the mistake by giving a Local Lighthouse Rep my time. The woman was very polite and friendly. Mentioning that they only wanted to help me and my business grow. Unfortunately I don't...
View full review
4 comments
PissedConsumer1028716
#1028716
I also had BIG PROBLEMS with Local Lighthouse. They stopped my webpage when I cancelled my monthly fee for monthly advertising.
So my webpage which was extremely expensive with them does not exist. I had to spend another $1200 to get it done.
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ID
Location
North Carolina, United States
Cons
- Took 45min 7employees to cancel
- Did not want me to cancel
- Fooled me into paying 525
Reason of review
All of the above. Lying to get customers to sign something that they don't want to sign. Forcing them to pay 95$ a month for 6 months.
Loss
$525
Preferred solution
Full refund
Other Product Review
They lie to you what they can do for you do not trust them
ID
Location
Oneida, New York
Reason of review
Poor customer service
New Reviewer
Seems like very high pressure sales tactics
Received a call from Mac who tried very hard to get me to subscribe to their service. I either had subscribe before we got off the phone or never have the chance again and they'd be contacting my competitors. While talking to this guy, I searched the web and found they could very well be a scam outfit. When my cell phone dropped the call, he tried feverously to call me back. I didn't answer the follow up calls, so I guess it's a good thing the call was dropped. Anyone who contacts me looking to get my business and tries top pressure me to make a decision and fork over money, raises a big flag.
3 comments
ID
Local lighthouse Local SEO Listings - complaints
STAY AWAY AT ALL COSTS. These people are the worse. I just spoke with Greg from Local Lighthouse a Local SEO Listings company that has had John spamming me all day with at least 100 phone calls. This is the most annoying thing of all time as they try to deceptively trick you into thinking that they are calling and offering you Google Local Listings and to help fix up your place online. The issue is there is no association of this Tustin California company. They let you know that they are based in orange County california. STAY AWAY THIS IS A HUGE SCAM and they do not do *** for SEO.
4 comments
ID
Location
Tustin, California
Loss
$1000
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Obviously this was written by an employee of the company "if we have contacted you".
My husband was contacted by them and the representative portrayed himself to be from Google and led us to believe they would maintain our webpage and Facebook account which both looked like *** and we had no access to ourselves. After complaining they lowered the monthly payment to 49.95/mo until the contract would be up in 6mos which is still less than the $450 cancellation fee.
The only other option they have is to send it to collections. They are a big scam do your own research if you want a product you should make the initial contact!!!