1.0
Details
I have a small business on the side.I have a website I made myself but I was struggling on how to get it onto search engines. I do not know much about computers. I received a call from them promising they would make a new web page for me, they would get me visible to...
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ID
#1038880 Review #1038880 is a subjective opinion of poster.
Service
Local Lighthouse Web Design Service
Cons
  • Just took my money no communication or
Reason of review
Not as described/ advertised
Loss
$400
Preferred solution
Full refund
A little over a year ago I was scammed by Local Light house, they stated they were representative of Google (which turned out to be false) Although they did nice job on website building, took an extra 30 days,they Did not use My Website Name!!!!They gave me a bogus...
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1 comment
Anonymous
#1346628

I happen to know for a fact the servers were not Russian. They use Amazon servers (AWS) using their US West availability zone, which is in Oregon actually.

I know this because I worked there and personally set up and maintained those servers. I don't normally respond to stuff, but you are an *** if you think they are from Russia.

ID
#937537 Review #937537 is a subjective opinion of poster.
Location
Wilmington, Delaware
Service
Local Lighthouse Web Design Service
Reason of review
Bad quality
Loss
$50000

Local Lighthouse - Deceived

1.0
Details
Update by user Apr 06, 2016

Local Lighthouse called...they refused to settle.

Original review posted by user Apr 06, 2016
I thought they were a division of Google so I never questioned them. I spent $750.00 on a *** website they designed. But because I trusted Google, I let it go and waited a couple of months to see how muxh my business would grow....it didn't! I was told my monthly fee would be $40.00 but no they billed my credit card $100.00 Since my credit card statements were paperless It took me a while to realize it. I have asked for my money back on the monthly fees but feel I deserve the web fees too. Come on what kind of website is names....homedecorinlongbeachca.com!
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1 comment
Anonymous
#1154989

Nope I was contacted by Lighthouse and was told they would not comply. They do not have an email or anything in writing to deduct $100.00 mo charge, when I was told it would be $40.00 a mo after the Web page was developed.

They turned it on me and asked me If I had proof!

ID
#824803 Review #824803 is a subjective opinion of poster.
Location
Bellflower, California
Service
Local Lighthouse Web Design Service
Cons
  • Hide who they are
  • Not traffic to my main site
  • Fooled me into paying 525
Reason of review
Pricing issue
Loss
$1200
Preferred solution
Full refund

Local Lighthouse - TERRIBLE

This is the worst company I have ever had to deal with as a professional of any kind. They lied to get my business. They made a site that was NOT what I asked for. Matter of fact, it was a website for a service location nearly 2 hours from my house! All I said was I wanted it to be seen that far away, and they made the whole *** site about getting business there. Furthermore, they lied and said they were dealing with my company's agents all ready. This lead me to believe they were an actual company partner, approved by our compliance department. I explained that any site would have to be approved by compliance and any agreement was subject to their permission. That didn't matter. When they made a terrible site with based on LIES I was told "sorry you have a 6 month contract" when I told them the site they made wasn't up to snuff. So I was stuck with it for 6 months. When the 6 months ended, I had to talk to 7 different people to get them to cancel my services. Then I had to call them again, a month later, to inquire why the site was still on the web. Remember, it was a NON compliant site to begin with, and my company wanted it DOWN. So I had to go to the length of having a legal department employee contact them to get it removed from the WEB! WORST WEBSITE COMPANY EVER. FYI the non-compliant website they built never generated a single lead for me in the 6 months it was active either.
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ID
#638989 Review #638989 is a subjective opinion of poster.
Location
Howard City, Michigan
Service
Local Lighthouse Web Design Service
Reason of review
Poor customer service
Loss
$600

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