Local Lighthouse
Local Lighthouse Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Local Lighthouse has 1.2 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: 0 results, Gave me a really fair deal, Give contenet you provided back in digital files.
Cons: Did not want me to cancel, Lying to me from beginning, Mislead and lie.Recent recommendations regarding this business are as follows: "Do not use this company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Local Lighthouse has 1.2 star rating based on 43 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: 0 results, Gave me a really fair deal, Give contenet you provided back in digital files.
Cons: Did not want me to cancel, Lying to me from beginning, Mislead and lie.Recent recommendations regarding this business are as follows: "Do not use this company".
Most users ask Local Lighthouse for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerBate and switch
- Give contenet you provided back in digital files
- Keep your business web address
Preferred solution: web address as promised
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bay City, MichiganTo advertise in bay city
I was scammed by Local Light House for $400.00
I have a small business on the side. I have a website I made myself but I was struggling on how to get it onto search engines.
I do not know much about computers. I received a call from them promising they would make a new web page for me, they would get me visible to the public and they would also make sure if someone did a Google search my business/web page would come up on the first page. I made 2 payments to them. They never sent me a contract, they never did a webpage for me either.
They were impossible to get ahold of and if you googled my business or name it was still not coming up. So after much frustration I called CHASE Bank and reported them to the Fraud department. That was a waste of time because CHASE took their side !! I received a letter stating they did do a web page for me so they delivered the product.
They slapped together some bogus webpage which I NEVER SAW OR RECEIVED. It was very unprofessional and I would have never agreed to it anyway. I was so disappointed in Chase after I shared my story with them and even directed them to the Rip Off Report for Local Light House. Every now and then I still get phone calls from them saying I owe them $800.
insane.
They are definitely scam artist. not sure why they do not get shut down or fined for robbing people.
- Just took my money no communication or
Preferred solution: Full refund
Local Lighthouse - Review in SEO and Reputation Management category
Local Light House -Russian servers
A little over a year ago I was scammed by Local Light house, they stated they were representative of Google (which turned out to be false)
Although they did nice job on website building, took an extra 30 days,they Did not use My Website Name!!!! They gave me a bogus website name, when I tryed to cancel they said their name was better (which was false!!) ,When I stated I would sue, they then linked my website to the bogus one!!!.
It worked for a while, but I did not have one customer call!!!after switching.. The website would loose Fonts and sometimes shut down!! Then I discovered an astounding thing- Local Light House was Using Russian Servers!!Under the Servers owners name!!
As I did some work for the U.S. Government thru a Small Engineering company.
I felt my Information could be compromised to Russian Spy Networks! I immediately closed my account!!They then charged me an additional month to my card without my authorization!! It took 3 months to get the 99.00 Dollars back!! The worst part was they Kept the bogus website up for 3 months!!
after I canceled!! Again I emailed and called Multiple times to get it taken down!! after the 4th month website was taken down! I also warned the DOD and White House that Russian Servers maybe monitoring U.S.
Military and propriatory Commercial information!!
No One responded back!! Just a short time ago it was found that Russia is monitoring us Agencies and commercial businesses doing work for the government!
Local Lighthouse Lost Lawsuit VS Google
I hear that Local Lighthouse finally settle with Google and now is doing business under another name to hide. The owner Erik Oakley is a complete slime ball. I know this because I worked there for a while. They teach you how to scam people. I could not take it and quit. I have a soul and have to look at myself in the mirror every day. I guess these people dont? I guess we all get what we deserve in the end. God sees all and if you live your life scamming others, you shall be judged.
I wrote this so no one else gets scammed by local lighthouse....
Buyer beware!!!!!
Local Lighthouse Scam
No traffic to my main website and canceling contract was a nightmare.
I did my due diligence before signing a 6 month contact for $99 a month and a $99 setup fee. I have a health product I sell from my own website and wanted to get more traffic to it to make more sales. I am also a web designer and wanted control over the look of the website they would create for me and during the sales calls they said I would. I told them that if this test with them went well I would be sending them my own clients. (Hint: I'm never going to send ANYBODY to them, EVER!)
After they built a website on a domain that they own, I wanted to make a variety of changes. I even sent them CSS code already written and images and a long list of instructions. At this point they said they couldn't make these changes because they have "Google approved" templates that can not be changed! I fought with them and fought with them, and kept sending them code and instructions. Eventually they caved on several but the majority of the changes were never implemented.
After a couple of months, I kept checking my stats and the website they built was getting and was very disappointed in the traffic to it. When I could show them the poor traffic, they would then make a tweak to the site, change words to a button, etc. After 6 months the site they build received a total of 89 visits and 283 page views! That's it! That is what I received for $700.
So about 6 weeks ago, I called to find out when my contact would be ending so i could cancel when the term of the contract was over. Well, I should have read their terms online instead of trusting the person on the phone because it clearly says that:
"When cancelling service with Local Lighthouse, USER must call in and receive a cancellation confirmation/confirmation number 15 days prior to USER’s anniversary billing date before service can be terminated. USER agrees that any charges incurred prior to cancellation are valid. "
So, they got me for another $99 because I didn't call BEFORE the contract was up.
The person I got on the phone said I had to wait until after the contract was over (July 5th) to cancel. Today is July 6th so I called to cancel. Well, canceling was an absolute nightmare!!!
I WARN YOU... They have layers of people you have to go through to cancel. Each time they put you on hold to "review your account" then each one gives you a pitch about their SEO audit that can help determine what is wrong "so you don't lose your investment". I was nice to the original woman but starting getting a bit annoyed when she said that I should have had my customers put reviews on my Google+ account. I said that it would have been nice if they had told me that 6 months ago. She gave me another sales pitch and I said "I appreciate you trying to keep my business but you should have been trying to keep my business for the last 6 months. Please just cancel my account." After a little more back and forth she finally put me on hold and transferred me to a gentleman who I thought was going to cancel the account... but NO! This was another sales pitch to keep keep me from "losing my investment". I kept saying I just wanted to cancel my account, he kept saying one more reason I should stay with them, I said cancel, he said something else, I started getting annoyed and raising my voice, he kept talking... I must tell you, that I can not remember EVER screaming at anyone, not in my personal life and never on the phone... I ended up screaming into the phone, "Just cancel my account. NOW. Not another word! Just say yes you will cancel my account. No, not another word!" Over and over... Then he laughed at me!!! HE LAUGHED! And he said he'd give me a discount on their SEO audit services. ARRRGGGGGHHHHHH!!!!!!!!!!!! Finally, FINALLY, he said that he would have to transfer me to the department who could process my cancellation! He didn't even have authority to cancel it!!!
So, I was on hold for another maybe 10 minutes when he said that department was busy and I could sit on hold or they could call me back in 10 minutes. I asked to be called back... No surprise, they didn't. So then I called them back in about a 1/2 hour.
I told the first person that I already went through all their sales pitches and I just need to talk to the cancellation department. He transferred me, I am put on hold so she can review my account, she comes back to say I'm in the wrong department and she'll transfer me! I get to the next woman, and guess what... more sales pitches. And she keeps reducing the price until she is down to $19 a month! From $99 a month they are now down to $19 a month plus a free SEO audit. She says she has "more authority" to do this then the other people I talked to. I finally just get her to cancel my order, and per the terms and conditions page, ask her for my cancellation number and she says it's just my account number! She says I'll receive an email confirmation soon... which I have now received.
All-in-all I was on the phone almost an hour and spoke with 6 different people.
Bottom line: They did what they said they would do as far as getting my search terms #1 to #3 in the major search engines. The problem is the traffic this generates goes to the website they own and the click through rate to my website was 1. That's right. Of the 89 visits to their website, only 1 clicked through to mine. And that's what I got for my $792.00 ($99 a month for 6 months, plus $99 for setup, plus and extra $99 because I did what I was told on the phone and didn't cancel in time to stop it.
I'm sure this service can work for some businesses. They are smart about the way they word their contracts so they can't get sued. I'll never deal with them again.
- Lied to me
- Cancelling contract was a nightmare
- Not traffic to my main site
Deceived
Local Lighthouse called...they refused to settle.
- Fooled me into paying 525
- 0 results
- Not traffic to my main site
Preferred solution: Full refund
Warning!!!! NOT A PART OF GOOGLE!!!!
- Mislead and lie
- Lied to me
- Demanded extra money to cancel
Preferred solution: Full refund
Bad bad bad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Waxhaw, North CarolinaResolved: Smam Artists! Stay Away!!!
- Mislead and lie
Preferred solution: Full refund
Good Service
- Gave me a really fair deal
Misrepresented the facts, Lied and kept charging card after cancelation
- Kept charging card after cancelation
Preferred solution: Deliver product or service ordered
Local Lighthouse Search Engine Optimization Review from Lake Forest, California
Resolved: Local Lighthouse Staff Review from Pretoria, Gauteng
A watse of time and money
About
Local Lighthouse is a company that specializes in providing various Internet services. The company was founded in 2011 and headquartered in Tustin, California. Local Lighthouse focuses on providing different services such as SEO optimization, Internet marketing, websites creation and many more. Also, the company works in spheres related to content creation and management. It provides content-based services such as copywriting and customer reviews creation. Aside from providing marketing services Local Lighthouse develops mobile applications and works with various game development companies. The company provides various bonuses for clients such as referral discounts and free consultations.
Local Lighthouse is ranked 54 out of 192 in SEO and Reputation Management category
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I happen to know for a fact the servers were not Russian. They use Amazon servers (AWS) using their US West availability zone, which is in Oregon actually.
I know this because I worked there and personally set up and maintained those servers. I don't normally respond to stuff, but you are an *** if you think they are from Russia.