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Local Lighthouse Reviews
Sucked into the Local Lighthouse web. Can't get out!
When I agreed to Local Lighthouse's services, the rep told me I could cancel after six months. After six months, I phoned to cancel. The lady on the phone said she would give me an additional two months free and then cancel. That was five months ago. When I saw that Local Lighthouse was still taking money from my account, I phoned. They said it was just a cancellation fee and someone would phone me back. No one did. Now I see they are continuing to take money from my account. I am so angry at Local Lighthouse! How can I guarantee that no one else will get sucked into their money-hungry web? How can I stop them from taking money from my account? I did not receive a single client from their six months of "service"!
Chesapeake City, Maryland
- Raised expectations
- No results
- Refusal to resolve the issue over the phone
- Refusal to cancel
Reason of review
Problems with payment
Avoid at all costs
After getting sucked into a 6 month commitment for something like $70 a mo and realizing after a few months that it was a waste of money, i called and they talked me down to $60/mo. i complained again, they offered a "deluxe audit" and $125 PPC campaign with google. after a few weeks, i asked to see the results of the audit and the PPC campaign. they then had the audacity to tell me they *just* discontinued the campaign and as a result there are no records. it is VERY difficult to cancel. they put me on hold SEVEN times. these guys are criminals.
Reason of review
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