New Reviewer

Unprofessional and misleading websites

If I could give it 0 stars I would! This company is misleading and produces horrific work. The website was filled with grammatical errors and did not reflect my company at all. When I complained about it they gave me the run around. The girl, Laura, claimed to be a manager kept saying ti wasn't her fault it was messed up and refused to escalate my call. She was outright rude and unprofessional. I asked they remove the website since it was such a poor reflect of my company and I did not want anyone linking it my business and she refused and said I had to pay 450.00 for them to do it. Why should I pay for them hurting my businesses image? They do not know what they are doing. They can't even spell-check their own work. If you use them, be prepared to have your company look unprofessional and uneducated.
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ID
#634876 Review #634876 is a subjective opinion of poster.
Location
Chandler, Arizona
Cons
  • Lying to me from beginning
  • Did not want me to cancel
  • Demanded extra money to cancel
Reason of review
Bad quality
Loss
$300
Preferred solution
Full refund

Tricked into thinking it was google

Like many others, I got a call from a local from a guy named Dennis saying he was from Google, give the fact I am in the process of making my Google Business Profile it seemed legit. Long story short I was fast talked into pay 99 bucks for there services, but after saying they needed to make a website for me I started to question them, I already a nice squarespace site, no need for another one. I said I need to not go through with it, I haven't been charged yet, and notified my bank just in case charges go through. It was my fault for not seeing red flags earlier, I was busy at work but still took and it sounded good. Bottom line is stay away from anyone calling you saying they are Google, they need to be put out of business. I may have dodged a bullet, I am praying my card doesn't get charged/
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ID
#631849 Review #631849 is a subjective opinion of poster.
Location
Claremont, California
Cons
  • Lying to me from beginning
  • Did not want me to cancel
  • Fooled me into paying 525
Reason of review
SCAM
Preferred solution
stop being shady

Local Lighthouse - Marketing Calls Review from Louisville, Kentucky

Company wanted me to commit with no time to consider or research them. Very high pressure sales approach. Supervisor bold faced lied to me about serving in Marine Corps and hung up on me , once he knew his lie was exposed. Also lied about pricing changes so I would commit immediately. SCAM!!! DON'T BE TAKEN!!!
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1 comment
#974908

Wish I had seen this site before and read the fine print that's not on the signed agreement.

They kept asking me for my google password over and over again. I did not give it.

They sent me a site that was full of SEO words but none of the sentences made sense!

They said my site was up for 6 days--although I never saw it.

I cancelled but they tried to bully me not to cancel. I was charged $199 initial fee plus $450 cancellation fee.

ID
#623816 Review #623816 is a subjective opinion of poster.
Location
Louisville, Kentucky
Reason of review
Poor customer service

Local Lighthouse Impersonated Google, Tried to Phish Me

I have received two calls from Local Lighthouse, I believe, because I have a Google phone number. They somehow got a hold of this number and the fact that I have a local listing. They use this to try to trick me into thinking that they're Google and I can have a secure conversation with them. The first call -- I ask them which business listing they're inquiring about because I have many. They get frantic and respond, "Well, you should know that." I ask them to verify their identity by telling me which google account they're calling about. The guy says, "Oh, so you're an a$$h0le," and hangs up on me. The second call -- Doesn't even know my name. Kid is scared. I accuse him of "phishing" and robo-calling me. I say it's illegal in my state (I have no idea). He says he's in Orange County, California. The phone number is from Ohio. He apologizes profusely and promises he'll remove me from the database. Remove whom? Oh, the phone number. OK. Can't wait for the next call.
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ID
#619859 Review #619859 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Cons
  • Lying to me from beginning
Reason of review
Poor customer service

Website Building Review

They lied about how long it would take to start my Web they refunded me 198.00 but took a payment out of my account anyway at the same time after I had cancel they took a total of 400 out of my account
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ID
#611155 Review #611155 is a subjective opinion of poster.
Location
San Antonio, Texas
Reason of review
Problems with payment

Internet Marketing Review

I was promised I'd be n the first page of Google within 90 days and if I wasnt I wouldn't be charged. One year later I'm on page five and still being charged. I've called and complained they didn't charge me for one month and then I was back to being charged and still on page five. Not to mention I was told after a year the price drops in half (never happened).
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ID
#604914 Review #604914 is a subjective opinion of poster.
Location
Orlando, Florida
Reason of review
Problems with payment

SCAM. DO NOT DO IT.

Local Lighthouse - SCAM. DO NOT DO IT.
Local Lighthouse - SCAM. DO NOT DO IT.
Being new in the business world, no schooling on how to operate a business, I made the mistake by giving a Local Lighthouse Rep my time. The woman was very polite and friendly. Mentioning that they only wanted to help me and my business grow. Unfortunately I don't...
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4 comments
#1028716

I also had BIG PROBLEMS with Local Lighthouse. They stopped my webpage when I cancelled my monthly fee for monthly advertising.

So my webpage which was extremely expensive with them does not exist. I had to spend another $1200 to get it done.

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ID
#584102 Review #584102 is a subjective opinion of poster.
Location
North Carolina, United States
Cons
  • Did not want me to cancel
  • Lying to me from beginning
  • Took 45min 7employees to cancel
Reason of review
All of the above. Lying to get customers to sign something that they don't want to sign. Forcing them to pay 95$ a month for 6 months.
Loss
$525
Preferred solution
Full refund